Shipping policy

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Sayrā · Delivery Information

Shipping Policy

From the hands of our artisans to your doorstep.

Every Sayrā creation is prepared with care. We work to make sure your order reaches you safely and smoothly.

1. Order Processing

Orders are processed after successful payment or order confirmation, as applicable. We aim to dispatch orders within 1–3 business days. Processing may take longer during sales, festive periods or public holidays.

2. Estimated Delivery Time

Most domestic orders are expected to arrive within approximately 5–8 business days from dispatch. Delivery times depend on the destination and courier service and are estimates rather than guarantees.

Thoughtfully packed. Carefully delivered.

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before your order is placed. Promotional or free-shipping offers are subject to the conditions mentioned in the relevant offer.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided at checkout, where supported by our courier partner.

5. Address and Delivery Issues

Please check your shipping address, phone number and other delivery details carefully before completing your purchase. Incorrect addresses, unavailable recipients or repeated unsuccessful delivery attempts may result in delays or a returned shipment.

If additional delivery or shipping charges arise, we will communicate the applicable arrangements before proceeding.

6. Delayed or Lost Shipments

If your order is delayed beyond the expected delivery window, contact us with your order number. We will coordinate with the courier to investigate the shipment and determine the appropriate next steps.

If an order is confirmed lost, we will work with you towards an appropriate resolution in accordance with applicable law.

7. Damaged Packages

If your package arrives visibly damaged or appears to have been tampered with, please photograph the packaging and product and contact us promptly. We will review the issue and assist you under our Return & Exchange Policy and applicable law.

8. International Shipping

Unless international delivery is explicitly offered at checkout, this policy applies to domestic orders within India. International orders, where available, may involve additional shipping fees, customs duties and local taxes.

9. Contact Us

For shipping or delivery assistance, please email us at support@sayra.in.

A little piece of Pushkar

Made with care.
Delivered with love.

support@sayra.in